What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    how do I downgrade back to the free service?

    Asked by randymanning on March 02, 2015 at 11:46 AM
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    JotForm Support

    Answered by Kiran on March 02, 2015 at 12:48 PM

    You can downgrade your account from the billing section of your account.

    Once you switched your plan to free, your account shall be holding premium status until the next billing date and any further automatic renewals shall be stopped.

    Hope this information helps!