What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why did I stop receiving notifications when someone makes a submission?

    Asked by celsafarini on March 02, 2015 at 01:00 PM
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    JotForm Support

    Answered by Kiran on March 02, 2015 at 01:49 PM

    I've tried submitting your JotForm titled "2015 WAIVER OF LIABILITY AND INDEMNIFICATION" and I see that the email was sent without any issues.

    You can check the email history right from your account by following the instructions provided in the guide below : 

    http://www.jotform.com/help/293-How-to-view-all-your-form-Email-History 

    Also, please refer to the following guide that can help you in troubleshooting certain email delivery issues.

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues 

    Please get back to us if the issue still persists. We will be happy to help.

    Thanks!