What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I would like to have my account deleted

    Asked by muchachuelitos on March 02, 2015 at 01:47 PM

    Hi, I would like my account to be deleted.

     

    Thank you very much for your help,

    delete account my account
  • Profile Image

    Answered by Ben on March 02, 2015 at 02:21 PM

    I see that this is the same request as on this thread: http://www.jotform.com/answers/516431-Remove-account, but as you have a form with submissions please note that we need a clear confirmation because the form and the submitted data will be permanently removed from our system and it would not be possible to restore them.

    If you however leave it on a free plan, no charges will be made towards you for keeping it as it is.

    We will be happy to assist you with your request to remove the account and to leave it as it currently is so that you can come back to it, but for the first one we need a confirmation first.

    Thank you.