What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Some fields are blocked from entering info in PDF form

    Asked by Spagnola on March 02, 2015 at 02:42 PM


    We've been using this program to construct fitness application forms for
    our membership and I ran into a problem filling out all of the information.
    I "created a PDF" out of the template constructed and managed to create a
    shortcut on the desktop to access; however, when trying to fill in all the
    information, the phone number areas (main and emergency phone numbers that
    I constructed myself) are not allowing me to fill in. Also, email, Date of
    birth, and signature field are restricted too. The only ones that has
    allowed me to fill in any information are name and address fields. Let me
    know if there is anything you can do to help me out, thank you!

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    JotForm Support

    Answered by Kiran on March 02, 2015 at 03:27 PM

    JotForm is a web based form builder to access forms via web and store the submitted information online. However, you can create a PDF form for offline purposes by following the instructions provided in the guide below :


    Unfortunately, the JotForm forms are not completely fillable as PDF. For the fields that are not being allowed to fill in data, you may try changing these fields to text fields for creating the PDF form and then use Adobe reader to fill in.

    Hope this information helps!

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    JotForm Support

    Answered by Kiran on March 20, 2015 at 01:52 AM

    We are happy to inform you that our amazing development team has recently released the Fillable PDF form creator.

    This feature allows you to export your JotForms to fillable PDFs and you can send the PDFs to your intended recipients. The form responses shall be saved in your JotForm account when someone submits the form. The PDF forms are also available offline and can be filled out on the go. It works similar to your web form.

    Please give it a try and let us now your feedback.