My form freezes and I'm unable to complete it

  • shewannarock
    Asked on March 2, 2015 at 5:01 PM

    My form has been freezing with the error that a script is running (Script: http://d2g9qbzl5h49rh.cloudfront.net/js/vendor/autoFill.min.js?v=3.2.5875:12). I cannot get it to work (used Explorer, Firefox, Safari)

    Page URL: http://form.jotformpro.com/form/50478444277968
  • raul
    Replied on March 2, 2015 at 6:43 PM

    I've checked your form and you've enabled the autofill feature and it's saving your form every 4 seconds and your form is quite long.

    My form freezes and Im unable to complete it Image 1 Screenshot 20

    Please disable this feature or increase the time that you've configured to auto save to every 5 minutes or so in order to make your form work normally.

    Let us know if this doesn't fix the issue.
    Thanks.