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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The check box in our form is not recording

    Asked by kirkusreviews on October 25, 2011 at 01:10 PM

    The check box is blank for all of our users that filled out the form. I tested this by leaving the check box 'checked' then i reviewed my entry and the field was not checked. Please help!

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    JotForm Support

    Answered by NeilVicente on October 25, 2011 at 01:22 PM

    Hi Bob,

    The reason it is blank is because your option for that check box is also blank/empty. Thus, the submissions page cannot show any value for this field. Your check box should have an option that is not empty, such as "Yes" or "I Agree".


    Hope this clears your issue.