The check box in our form is not recording

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    Asked on October 25, 2011 at 01:10 PM

    The check box is blank for all of our users that filled out the form. I tested this by leaving the check box 'checked' then i reviewed my entry and the field was not checked. Please help!

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    Answered on October 25, 2011 at 01:22 PM

    Hi Bob,

    The reason it is blank is because your option for that check box is also blank/empty. Thus, the submissions page cannot show any value for this field. Your check box should have an option that is not empty, such as "Yes" or "I Agree".


    Hope this clears your issue.