What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to save themes on the Theme Store

    Asked by hugomsous on March 02, 2015 at 08:59 PM
    Happens the same to me. And I have tried every step
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    JotForm Support

    Answered by EltonCris on March 03, 2015 at 01:12 AM


    Thanks for reporting.

    May we know what particular form in your account you're unable to save in the theme store? Is it happening to all your forms? May I also suggest to take a screenshot on your browser console where you are stuck at while saving the form and send it to us so we can forward it to our developers.

    We'll await your reply. Thank you so much!

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    Answered by brewpublik on September 24, 2015 at 10:38 AM

    I can't save my themes either - I see a lot of peope with this same issue, but no answers. This is a big issue. Please help!

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    JotForm Support

    Answered by Charlie on September 24, 2015 at 12:58 PM


    I see that you already have an opened thread regarding this concern, one of my colleagues has responded to your inquiry on this link: http://www.jotform.com/answers/669481-. Please refer and respond directly on that link instead, that would help us to better assist you and avoid confusion.

    Thank you for understanding.