What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I've tried cloning the form to my account and I was able to see that the link exist. However, it is not appearing to be the link in the form builder. However, when we preview the form you can see the hyperlink.
You can add the hyperlink to the option by using HTML anchor tag.
The following guide may help you in adding hyperlink.
Hope this information helps!!