What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I have upgraded but my account type still shows the 100 submission limit

    Asked by vtualerts on October 25, 2011 at 01:35 PM

    I have paid for the upgrade through paypal:

    Here is the details of the order: ----------------------------------------------------------------
    Subscription Details
    ----------------------------------------------------------------

    Date of Sign Up: 25-Oct-2011
    Subscription Name: JotForm premium monthly for vtualerts
    Subscription Number: S-623782617L3340828

    The exchange rate for this purchase is 1 INR = 0.0195048USD
    Subscription Terms:
    $9.95 USD for the first month
    Can you please upgrade my account from free to premium.

  • Profile Image

    Answered by fxr on October 25, 2011 at 01:42 PM

    Please try logging out & in.

    Your account is showing as upgraded on our server.

     

    Thanks.