I have upgraded but my account type still shows the 100 submission limit

  • Profile Image
    Asked on October 25, 2011 at 01:35 PM

    I have paid for the upgrade through paypal:

    Here is the details of the order: ----------------------------------------------------------------
    Subscription Details

    Date of Sign Up: 25-Oct-2011
    Subscription Name: JotForm premium monthly for vtualerts
    Subscription Number: S-623782617L3340828

    The exchange rate for this purchase is 1 INR = 0.0195048USD
    Subscription Terms:
    $9.95 USD for the first month
    Can you please upgrade my account from free to premium.

  • Profile Image
    Answered on October 25, 2011 at 01:42 PM

    Please try logging out & in.

    Your account is showing as upgraded on our server.