What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Submit button is not showing

    Asked by WSCMarketingComms on March 03, 2015 at 05:55 AM
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    JotForm Support

    Answered by Jan on March 03, 2015 at 09:43 AM


    I checked your form (http://www.jotform.com/50604262172345) and the "Submit" button is visible at the bottom of the form.

    It is possible that you are referring to the form embedded on your website. Please share the URL or link of the web page where the form is embedded so that we can check.

    You can probably try embedding the form using the iFrame method.

    Thank you.

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    Answered by WSCMarketingComms on March 03, 2015 at 09:50 AM

    Below is a screen shot of the bottom of the form (apologies but I can't send you the link as it's within a Virtual Learning Environment). The form stops just short of the submit button. 


    I've tried embedding it using the iFrame code but although the whole form is visible (with the scroll bar) I'm trying to get the whole form to display without having a scroll bar to scroll through the form.


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    Answered by WSCMarketingComms on March 03, 2015 at 10:13 AM

    It's also doing the same thing when I click Test Embed Code and then click Preview. The black bar is my computer's background and it won't scroll down any further.

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    Answered by WSCMarketingComms on March 03, 2015 at 11:08 AM

    Could it be anything to do with it having been imported from Adobe FormCentral? I've tried embedding a form made on JotForm onto the same page and the JotForm form submit button does show up. 

    I've also just tired shortening the first form to see if it was a height issue and the submit button still doesn't show. 

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    JotForm Support

    Answered by ashwin_d on March 03, 2015 at 12:36 PM

    Hello WSCMarketingComms,

    I'm sorry for the trouble caused to you.

    No it has nothing to do with the Adobe FormsCentral import. We would like to take a look at the web page where you have embedded your form but if you are unable to share the web page URL we will still try to help you resolve this issue.

    Please use the following iFrame embed code and see if that solves your problem:

    <iframe id="JotFormIFrame" allowtransparency="true" src="//form.jotformeu.com/form/50604262172345" frameborder="0" style="width:100%; height:1488px !important; max-height:1488px !important;border:none;" scrolling="yes"></iframe>

    Do get back to us if the issue persists.

    Thank you!