What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form for Customer

    Asked by Clay  on March 03, 2015 at 10:30 AM

    If I have a form and the customer comes in and fills it out and submits it back to me. Then I can make notes and send it back. Will the forms look exactly the same as we send them back and forth with updates?

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    JotForm Support

    Answered by david on March 03, 2015 at 11:51 AM


    Yes, when editing the form, it will look the same to each person while editing.  It simply loads the form as if you were filling it out, with the previously entered submission data already entered.  You then make your updates to the data and re-submit the form.

    You can also include an edit link for each submissions in the notification:


    This will allow you and whoever else, to update the form data for that specific submission, from a URL, rather than having to update the submission in your inbox.

    If you have any further questions, let us know and we will be happy to help.

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    Answered by Clay  on March 03, 2015 at 01:07 PM

    Good. So I can send to my customer and then make the comments to them and they will see the exact same thing as they did before? If so then this will work great for me

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    Answered by KadeJM on March 03, 2015 at 02:04 PM

    Yes, that is correct and on behalf of my colleague you are welcome. :)