Suggestion for logical conditions in forms

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    Asked on March 03, 2015 at 11:23 AM


    I spent hours testing special conditions to ensure our application would show specific questions based on the type of application that was selected (ISP or GROUP).  My boss and I tested this and the conditions dozens of times and everything worked fine. 

    The fields of a few of the conditions were re-named, but when we viewed and tested the changes, the conditions DID NOT need to be re-set.  This was the case when the applications remained in the "testing folder" once the applications were moved to different folders, the conditions lost their intelligence.

    It appears that when the fields similarly renamed, Jotform was smart enough to know what the intention of the condition was supposed to do, but once it was moved to another location, that intelligence disappeared. I have attached a few photos for you to see.  I will send them in separate emails.

    Also, when you go into edit a condition, the fields SHOULD NOT automatically default to the first item in the list, it should remain as it is displayed and not automatically change  (see the attached photo).  It automatically forces you to change the fields whether you accidentally hit the edit button or intentionally hit the edit button.

    The second Independent Student pull-down field (displayed in the photo) should have remained Group, but now all those conditions will need to be modified because it bounced default to the first choice (which was Independent).

    I am sorry, but I do not have an application that has not been updated, we distributed the instructions last night and now all our 50 contractors are testing these apps and having problems, so it was critical that the problems were fixed immediately. 

    If you could "tweek and improve" your conditions so if a field is renamed, the condition will recognize the field regardless of if the field changes a little bit. Also, the conditions should not be altered whether it is moved to another location.

    Thank you.


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    Answered on March 03, 2015 at 12:36 PM

    Thank you for providing us feedback about the conditional logic.

    From what I understand you want the system to recognize when a field name has been changed and update the conditions accordingly to reflect the changes, is that correct?

    I'm also not sure what do you mean when you say that the conditions are not working when the field is moved to another location, can you please clarify this part? Do you mean when the field is moved to another position within the form? Or something else?

    We'll wait for your response.
    Thank you.