What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    form fill not working

    Asked by my800Credit on March 03, 2015 at 12:00 PM
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    Answered by mayur5478 on March 03, 2015 at 12:27 PM

    Please provide details.

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    Answered by Carina on March 03, 2015 at 01:29 PM

    Please provide us more information so we can assist you further. Is it with the form Employee Information that you are having troubles? I inspected it and it seems that the font color is set up as white, so the form is filled in but we are not able to see it:

    Please add this css code:

    .form-textbox {
         color: #000;

    Let us know if we can assist you further.   

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    Answered by my800Credit on March 13, 2015 at 10:22 PM

    Hello, I was finally able to get the text black by updating the css code... just took a bit to figure out where it was I was supposed to make that change :)

    Now however my form background is no longer transparent and I can't figure out how to get the transparency back.

    Please advise.

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    JotForm Support

    Answered by Jan on March 14, 2015 at 05:33 AM


    Please refer to this thread: http://www.jotform.com/answers/533026-Making-the-background-transparent-using-Form-Designer

    I already provided an answer to that thread a while ago. 

    Thank you.