What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to Embed Form in Facebook using the Add JotForm Tab

    Asked by angeluko1 on March 03, 2015 at 01:55 PM

    I removed my form from my facebook page and i can not embed the new one. Please check the the screenshot.

    Screenshot
    facebook embed Facebook Page check and
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    JotForm Support

    Answered by Charlie on March 03, 2015 at 02:58 PM

    Hi,

    Upon checking my end, it seems that there is a problem with the JotForm Facebook App. I need to escalate this to our developers so that they can take a closer look at it.

    Here's a screenshot of my embed form wizard for Facebook.

    I also checked my sample Facebook page and check the JotForm app there.

    After clicking the "Go to App" it displays a blank page.

     

    We will notify you immediately when we hear any news.

    Apologies for the inconvenience. 

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    JotForm Support

    Answered by liyam on March 05, 2015 at 10:08 AM

    Hello angeluko1,

    I just tested an integration to one of my facebook pages and I was able to run a reintegration of a form. Can you try clearing your browser's cache and try doing an integration again? 

    Thanks.

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    Answered by angeluko1 on March 05, 2015 at 06:53 PM

    It works. Thanks

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    JotForm Support

    Answered by abajan on March 05, 2015 at 08:20 PM

    We're happy to have helped you resolve this. If there are any other issues with which you need assistance, please inform us.

    Cheers