Unable to Embed Form in Facebook using the Add JotForm Tab

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    angeluko1
    Asked on March 03, 2015 at 01:55 PM

    I removed my form from my facebook page and i can not embed the new one. Please check the the screenshot.

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    Charlie
    Answered on March 03, 2015 at 02:58 PM

    Hi,

    Upon checking my end, it seems that there is a problem with the JotForm Facebook App. I need to escalate this to our developers so that they can take a closer look at it.

    Here's a screenshot of my embed form wizard for Facebook.

    I also checked my sample Facebook page and check the JotForm app there.

    After clicking the "Go to App" it displays a blank page.

     

    We will notify you immediately when we hear any news.

    Apologies for the inconvenience. 

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    liyam
    Answered on March 05, 2015 at 10:08 AM

    Hello angeluko1,

    I just tested an integration to one of my facebook pages and I was able to run a reintegration of a form. Can you try clearing your browser's cache and try doing an integration again? 

    Thanks.

  • Profile Image
    angeluko1
    Answered on March 05, 2015 at 06:53 PM

    It works. Thanks

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    abajan
    Answered on March 05, 2015 at 08:20 PM

    We're happy to have helped you resolve this. If there are any other issues with which you need assistance, please inform us.

    Cheers