What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Does the Submit button in the PayPal payment integration also submit the form? Or does it only submit when payment is complete?

    Asked by silverhammer on March 03, 2015 at 04:33 PM
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    JotForm Support

    Answered by david on March 03, 2015 at 04:54 PM


    It actually only completes the submission if the payment is completed as well.  Submissions made with incomplete payments will be placed in your submission as "Incomplete Payments".  Here is our guide on viewing and dealing with these:


    If you have any further questions, let us know and we will be happy to help.