What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I added the file upload to my form but i do not get the the file sent to my email .

    Asked by z2designz on March 03, 2015 at 05:23 PM


    I get the complete form sent to my mail besides the file i uploaded

    please assist ... thnx

  • Profile Image

    Answered by Sean on March 03, 2015 at 05:43 PM

    I checked the notification that you had for your form and it appears that the upload field that you recently added was not included in it. This is because the field was newly added to the form and the notification was created before it was added.

    Deleting the current notification and creating a new one should resolve this issue. Please do this and let us know the outcome.