What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form Stopped Working

    Asked by FusionAbq on March 03, 2015 at 08:22 PM

    Sorry-- just posted two minutes ago---

    My form has now stopped working after several months....

    Help, please......

    The correct name is:  Script Submission Payment Form

    URL: http://fusionabq.instantencore.com/web/page.aspx?title=Submission+Payment+Form

    Page URL:
    http://fusionabq.instantencore.com/web/page.aspx?title=Submission+Paym<br/>ent+Form

    stopped working payment form name aspx submission payment
  • Profile Image
    JotForm Support

    Answered by Kiran on March 04, 2015 at 12:31 AM

    I see that the form is accessible through the web page and I was able to submit the form without any issues. It redirected to PayPal page as well.

    Do you see any error message while trying to access this JotForm? Could you try accessing the webpage after clearing the browser cache by following the steps provided in the guide below :

    http://www.wikihow.com/Clear-Your-Browser%27s-Cache

    Let us know if the issue persists at your end. We will be happy to look into this issue further.

    Thanks!