What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How can I change the default email address for the account?

    Asked by jochen69 on March 04, 2015 at 02:14 AM


    i changed the recipient email, but when i send a test email, i get the email with a standard email adresse.


    where can i change the standard email?


    how can i verify, the the changed repipient email adress is really working?


    is there a possibiltity to add a bcc email adress for notification?


    Thank you.

    Page URL:

  • Profile Image

    Answered by Ben on March 04, 2015 at 08:34 AM

    To change the standard email associated with your account you should go to Account -> Profile (http://www.jotform.com/myaccount/profile) and change the email.

    Now scroll a bit down and you will see the option for email

    Once you do that all the emails will be sent to it by default - including test emails.

    Now since we can only reply to one question at a time I have moved your other questions to new threads and we will be replying to them shortly.

    One about the testing of new email addresses has been moved to here: http://www.jotform.com/answers/526678

    the one about the BCC header has been moved to here: http://www.jotform.com/answers/526679

    We will be replying to both shortly.