What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to make the form collapse work on mobile

    Asked by thosehandsthathelp on March 04, 2015 at 03:42 AM

    I've been playing around with your forms for a while to see if your service fits my needs. I've been real happy but have come to a bump in the road.

    It seems your form collapse is not working on mobile devices. Most of my customers use their phones for my service. Can you help me out with this?

    I will be using Jot forms as a stand alone.


  • Profile Image
    JotForm Support

    Answered by Charlie on March 04, 2015 at 09:10 AM


    You need to make the form responsive for the form collapse and other fields in your form to be mobile friends. To do that, you can follow the steps below.

    1. Click the "Designer" in your toolbar.


    2. Find the "Form Layout" and enable the option "Make this form responsive".

    3. The form should be mobile responsive now.


    You can also try testing the form to different devices in preview to see how it will look like.

    Thank you.