What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can we verify that the email is being sent to a newly added email address?

    Asked by jochen69 on March 04, 2015 at 08:32 AM
    how can i verify, the the changed repipient email adress is really working?
    check email test email
  • Profile Image

    Answered by Ben on March 04, 2015 at 08:39 AM

    As mentioned in our guide for setting up email notifications the change should be checked by creating a submission on your jotform.

    If you use Test Email button the email will always be sent to the email associated with the account and to no other, no matter what is the setup.

    So to answer directly, the best way would be to use Test Button to check the design of the email, but once you want to see if the emails go to some other email address, you have to go to the jotform and submit it.