What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    the loading timer is still showing on my form even though it's full loaded.

    Asked by icmorg on March 04, 2015 at 09:17 AM

    How do I get rid of it please?

    full get rid of
  • Profile Image

    Answered by raul on March 04, 2015 at 10:13 AM

    I've checked your forms and was unable to see any timer in them.
    Could you please try to clear your browser's cache and load your form again?

    If you still see a timer, please let us know the URL of the form or if you have it embedded on a website let us know the URL of your site too so we can check it. Also, it would be great if you can share a screenshot of what do you see so we can better understand the issue.

    We'll wait for your response.
    Best Regards.