How to reply to 2 email addresses?

  • intelliplans
    Asked on March 4, 2015 at 12:57 PM

    Hello,

    We have a form which collects 2 emails (a staff and a supervisor):

    Is it possible to reply to BOTH emails when the form is received?  The way we have to do this now is copy and paste the supervisor's email, which is time consuming.

    The form's dropdown menu only allows for one email.

    Please advise.

    JR

  • David JotForm Support
    Replied on March 4, 2015 at 1:25 PM

    Hi,

    Here's the trick for that.

    1. Add a Hidden Box field to your form and enter all the email addresses there as the default values

    2. Set the hidden box field as the "Reply-to" emails.

    How to reply to 2 email addresses? Image 1 Screenshot 30

    For the autoresponder,

    How to reply to 2 email addresses? Image 2 Screenshot 41

    Here is a thread discussing exactly the setup I believe you are trying to achieve:

    https://www.jotform.com/answers/219105-Multiple-Reply-to-emails-defaults-to-noreply-jotform-com

    Let us know if you have any trouble setting this up or any further questions and we will be happy to help.