How to reply to 2 email addresses?

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    intelliplans
    Asked on March 04, 2015 at 12:57 PM

    Hello,

    We have a form which collects 2 emails (a staff and a supervisor):

    Is it possible to reply to BOTH emails when the form is received?  The way we have to do this now is copy and paste the supervisor's email, which is time consuming.

    The form's dropdown menu only allows for one email.

    Please advise.

    JR

  • Profile Image
    david
    Answered on March 04, 2015 at 01:25 PM

    Hi,

    Here's the trick for that.

    1. Add a Hidden Box field to your form and enter all the email addresses there as the default values

    2. Set the hidden box field as the "Reply-to" emails.

    For the autoresponder,

    Here is a thread discussing exactly the setup I believe you are trying to achieve:

    https://www.jotform.com/answers/219105-Multiple-Reply-to-emails-defaults-to-noreply-jotform-com

    Let us know if you have any trouble setting this up or any further questions and we will be happy to help.