JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
If you have a link to any of the forms that are in the account or a link to a webpage with one of the forms embedded, let us know and we can help you find the account they are associated with. Also, if you have used a different email to sign up for the account, that could also help us recover it.
Just let us know whatever you can and we will be happy to help.