What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Jotform stopped emailing us completed/submitted forms

    Asked by CGP on March 04, 2015 at 02:19 PM
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    JotForm Support

    Answered by jonathan on March 04, 2015 at 03:00 PM

    I suggest you remove the Notifier 2 in the Email Alert and then just add a new one using the Add New Email button.


     I noticed that Notifier 2 have broken template and only contains undefine value on it. Adding a fresh new Notifier should fixed the issue.

    Hope this help. Let us know if issue persist.