What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
File upload field: Upload size has changed (dropped) - how to fix this?Asked by apexexpertgroup on March 04, 2015 at 02:30 PM
I have been a long time user and a PREMIUM member with 10GB of space. I noticed that my upload form is now limited to a file size of 1024K. What happened? in the past I was not limited on the file size of the upload and that the entire reason why I pay for your serves so I can upload larger files than 1024K.
Please help. Thanks,
Yes I see that you are indeed on Premium plan and that not close to your limit so there is no limit based on the storage space.
What I believe is that you are actually just getting the default value on a new upload file field?
Even if it is old file upload field you will be able to change the limit by following this guide: Changing the Upload Size Limit
Do let us know however if you have any issues doing so and we would be happy to assist.