What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Sign-up information

    Asked by danielaburton on March 04, 2015 at 02:39 PM

    Our company is looking to sign-up for Jotform, but we have a few questions?

    - The 10 users on the account...are those 10 unique log in accounts?  If so, do all those 10 accounts have their own forms or do these 10 accounts share the same forms?

    - Can you share the forms with other people...aka, AdobeForms had a 'reader', 'contributor' , ' co-author' category?

    Thank you,

    information JotForm unique same all
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    JotForm Support

    Answered by david on March 04, 2015 at 03:16 PM

    Hi,

    I believe you are referring to the 10 sub-user accounts available for the "Economy" package:

    http://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User

    Which ever account is upgraded will be the main account.  Your forms will need to be created in this account and can then be shared with sub-users.  You can give them access to edit/view submissions and/or edit/view the form itself.  However, the sub-users cannot create new forms within the main account.  The accounts do not share the forms.  Sub-users can create forms within their own accounts if they would like, they will just not receive the increased submission limits for them.

    Each sub-user will need to create their own account.

    I hope I have made things a bit more clear.  Let us know if you have any further questions and we will be happy to help.

     

     

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    Answered by danielaburton on March 05, 2015 at 01:21 PM

    Thanks for that.  Let me see if I understand it...our account would be limited to 10 sub-users.  The sub-users could view/edit our files and responses.  The sub-users would be able to create their own files (which we would not see) but would be working in the free-trail payment plan.

     

    Our problem here is we have several departments that all use the AdobeForms.  Going forward we were wondering if we could all be on the Economy Plan and each department have their our sub-user account.  The different departments would not want to see the other department files, unless they actively share them.  However from what you are saying, that is not the case.  I'm just trying to figure out if we need to have each department with their own account.

     

    Daniela

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    JotForm Support

    Answered by david on March 05, 2015 at 02:38 PM

    Let me see if I understand it...our account would be limited to 10 sub-users.  The sub-users could view/edit our files and responses.  The sub-users would be able to create their own files (which we would not see) but would be working in the free-trail payment plan.

    You are Correct.  Though you can limit which sub-user gets to see which forms.  You have to actively share a form with a sub user in order for them to be able to see it. 

    When sharing forms with sub-users, you are able to select which ones they are able to see and which edit options they have for that form.

    If you want each department to have their own account to be "Economy" and have their own set of sub-users, you would need to upgrade each account.  Our subscriptions our only applied to a single account.