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susan2650Asked on March 4, 2015 at 5:44 PM
I am able to make edits to one of my forms, but it won't save or go to preview. When I press those buttons nothing happens. They blink but don't do anything. I've tried putting the form's url in another browser tab, and when I do, nothing comes up at all - it's completely blank. When I open another browser tab and go to jotform and my forms, the form is also blank when I go to edit, but if I look in revisions, I can see yesterday's version. I've made HUNDREDS of edits today and need them saved. What's going on?!!!!
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susan2650Replied on March 4, 2015 at 5:49 PM
I'm able to make changes, add/delete items, undo things, etc., but can't preview or save. Is there a way to force save? I'm looking at everything I've done today in one of my brower's tabs, but see nothing in another tab for the same exact url. I really need to fix this ASAP. Please help!
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David JotForm SupportReplied on March 4, 2015 at 6:39 PM
Hi,
I believe my colleague has addressed your issue in another thread:
http://www.jotform.com/answers/527156-HELP-ASAP-Form-is-stuck-and-won-t-save-#1
We try to keep questions of the same nature to single threads to avoid confusion between answers. Please follow up in the thread above if you are still unable to save your form.
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joshua.forgotsonReplied on May 14, 2015 at 1:08 AM
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Ashwin JotForm SupportReplied on May 14, 2015 at 1:27 AM
Hello joshua.forgotson,
You are not able to access the thread because it is a private thread. I have moved your question to a new thread and you will be answered here: http://www.jotform.com/answers/569614
Thank you!