JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
The issue presented in that thread has not yet been resolved.
We would however be happy to assist you with the issue that you are currently experiencing. Can you provide us with the link to the form that you are having the issue with?
Can you also provide us with more information regarding the issue that you are having with your mobile preview. If possible, please provide screen shots of the issue.
We await your response to better assist you.