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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form over quota?

    Asked by Peg on March 04, 2015 at 08:59 PM

    It says I am over my quota yet I've only had 21 submissions...not 100.

    Help please

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    JotForm Support

    Answered by Charlie on March 04, 2015 at 09:12 PM

    Hi Peg,

    Upon checking your account, I see that the email you used here in the forum is associated with the account username medcitymom, the account type is in Premium Subscription plan now, please see our pricing page for the details of each account type.

    I'm guessing that you reached the quota for guest account which is 20 submission/month, because I see that you have just registered an account to us. 

    You can also check your account limits in your settings, make sure you log in to your account.

    I hope this helps.

    Thank you.