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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form fields are gone after doing some changes to the form

    Asked by qcontrol on March 04, 2015 at 10:08 PM

    I updated my form, and salver a change, my form is no longer visible.

    Follow the link: http://www.jotformz.com/form/40566327223653

    username: qcontrol

     

    I urgently need a form backup and all your submissions made.

     

    regards

    Lucas Gonçalves

    lucas.goncalves@concremat.com.br

    Page URL:
    http://www.jotformz.com/form/40566327223653

    Submissions form backup Updated www
  • Profile Image
    JotForm Support

    Answered by Welvin on March 05, 2015 at 06:34 AM

    Hi Lucas,

    Do you mean to say that the you've made some changes in the form then after you saved it, the form fields are gone?

    Did you see an error while saving your form? Please try checking your form revision history: http://www.jotform.com/help/294-How-to-View-Form-Revision-History. Please let us know if you can't see the changes in the revision and we'll try to forward this thread to our developers.

    Just a note when making changes, you should always make sure to keep a backup of your existing submissions. Or, clone the original form and do the changes to the clone version. This way, the original form and its submissions are safe.

    Thank you!