What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    No Access on Any Form

    Asked by Ritadrik on March 04, 2015 at 11:45 PM

    Dear Sir/Madam,

     Anyhow I have lost access on each and every forms what I had built with your great tools. It is working fine with website but I can't create any new form or modify any existing one. Please have a serious look to that. It's very urgent. Thank You.

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    Answered by Bangbotanicals on March 05, 2015 at 03:50 AM

    this "might" help.  go to My Forms, then click the form you want to work on.  To the right it should say EDIT FORM.

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    JotForm Support

    Answered by Welvin on March 05, 2015 at 08:46 AM

    Hi Rita,

    Please make sure that you are still logged into your account. Otherwise, clear your browser's cache and cookies for Jotform then login again. That should do that trick.

    In My forms page, you should see the "head" icon.

    Thank you!