How come we dont get an email with the submission info from form

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    sylvanious
    Asked on March 05, 2015 at 04:03 AM

    how come we dont get a email with the submission info from form

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    Sean
    Answered on March 05, 2015 at 09:11 AM

    I believe you are referring to this form https://www.jotform.com/43206099054150 ?

    I checked the notification settings for that form and it appears that everything is in place. I checked our system to see if your email joshuarake@gmail.com was a part of the bounce list and it was not listed.

    All your email logs so that your notification email was successfully sent.


    Did you check your junk/spam folder to see if they were listed? Are you checking your email through a Mail Client like Microsoft Outlook? If so, I would recommend that you check your email through your browser at http://gmail.com. Sometimes the Email Client block mails from a specific sender if perceived as spam. I would also suggest sending a test mail to see if you will receive it.





    Do let us know the outcome.


    Thanks