What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I believe you are referring to this form https://www.jotform.com/43206099054150 ?
I checked the notification settings for that form and it appears that everything is in place. I checked our system to see if your email firstname.lastname@example.org was a part of the bounce list and it was not listed.
All your email logs so that your notification email was successfully sent.
Did you check your junk/spam folder to see if they were listed? Are you checking your email through a Mail Client like Microsoft Outlook? If so, I would recommend that you check your email through your browser at http://gmail.com. Sometimes the Email Client block mails from a specific sender if perceived as spam. I would also suggest sending a test mail to see if you will receive it.
Do let us know the outcome.