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double chargesAsked by israeldeafsport on March 05, 2015 at 05:38 AM
There are 2 double charges on 02/28/15, would like to delete one and repay $ 90
Thank you very much
Only our billing department can handle a refund request for payments that are made through Paypal direct. I have already added it our list. It should be processed within one to two weeks. You will be notified in this thread when it's already set.
I forgot to mention that you have already cancelled the Subscription: S-7NY45361NY996524F so there's no need to do anything. Just wait for our update regarding the refund.
As for the active subscription, you have the S-95S95372TX2929234 for your account. This subscription is active since February 28, 2013.
JotForm Support Manager
I've refunded one of the subscriptions, your account will be active through the active one as explained above.