Only the top half of my form is visible

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    jacktsai
    Asked on October 26, 2011 at 02:16 AM

    Even on Jotform, when I click on the "preview button" only the top half of my form is visible.

    Ditto when I embed on my website.

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    allanftd
    Answered on October 26, 2011 at 02:25 AM

    Hi jacktsai,

    Thanks you for posting your concern. Could you please try to use the Iframe embed code when embedding your form into your website? Please try it and let us know how it appears on your web browser.

    Have fun using JotForm!

    Allan
    JOTFORM SUPPORT

     

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    jacktsai
    Answered on October 26, 2011 at 02:57 AM

    Per your instruction, I have switch over to iframe.

    Still display on the top part of the form, then a big blank space (presumable where the rest of the form fields should be).

    Just a reminder that the same issue is happening when I click on the "preview" button on the Jotform site (on the form edit screen) -- so I'm assuming that regardles of the method selected for embeding on my site, the display issue will still be there.

    Thanks for any help you can provide.

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    allanftd
    Answered on October 26, 2011 at 03:35 AM

    Hi jacktsai,

    That is because you have conditions set in your form. The lower part of your form appears only when certain conditions are met. For example, the Deliver Option fields change depending if the option selected in the drop down menu is "Mail to you," "Mail directly to recipient," or "Leave for pickup at reception."

    Please let us know if you have any other questions or concerns. Have fun using JotForm!

    Allan
    JOTFORM SUPPORT 

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    jacktsai
    Answered on October 27, 2011 at 03:07 AM

    Got it. Thank you.

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    idarktech
    Answered on October 27, 2011 at 03:32 AM

    Glad to hear that you got it Jack. If you have more questions just feel free to voice it out. Thank you!