Star Rating is showing dropdown with numbers on my website, but shows stars in the form builder

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    luskys
    Asked on March 05, 2015 at 09:55 AM

    I have a very standard "contact us" form that I use and i've selected the rating option of stars.  When I'm on JotForm editing my form, it shows that my selection is stars.  When I visit my website it defaults to numbers, then when I select a number it changes to stars.

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    Ben
    Answered on March 05, 2015 at 11:19 AM

    The issue is caused by a conflicting code on your website causing the jotform to not load completely.

    To fix this, please use iframe embed code and your jotform will look like it does when you access it directly: http://form.jotform.us/jsform/50434138534148

    Do let us know how it goes.

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    luskys
    Answered on March 05, 2015 at 12:09 PM

    Thank you, that solved the issue!

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    Ben
    Answered on March 05, 2015 at 01:11 PM

    You are welcome :) I am glad to hear that it is working properly now for you :)

    Do let us know if you have any further questions or issues and we would be happy to assist.