Auto-detect form language feature not detecting the language

  • Darrylp
    Asked on March 5, 2015 at 10:10 AM
    2. Form (http://form.jotformpro.com/form/50542607117954), the auto language detection does not work. I have included the translations of all fields, i.e., Japanese, Chinese, Traditional Chinese, Korea, and Portuguese. However, the auto language detection doesn't work. Please let me know how to fix this asap!
  • Ben
    Replied on March 5, 2015 at 10:31 AM

    I have just tested it and it seems to work properly for me.

    Please note that this will be changed based on the default language of the browser, not the language that is spoken in a country or the IP of the country.

    This means that if someone downloads the En(US) browser setup, no matter where they are, it will ask for English forms.

    The same applies if you set your default language as En(US).

    You can make a simple test by going to the jotform and changing the language to some other. Once you do, make a refresh and it should switch it back to the one your browser is set to ask for.