My client is unable to submit a form after mutiple tries. This has never happened before.

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    AmyGrace
    Asked on March 05, 2015 at 12:28 PM

    What can I do?  I send the link to clients as they need it.  It has never happened before.

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    david
    Answered on March 05, 2015 at 01:54 PM

    Hi,

    If you are able to complete the form and the client is not, there may be something wrong on their end.  Recommend to them that they try a different web browser, Google Chrome usually works best with our forms, FireFox also works really well.  If you would like us to have a look at your form to make sure everything is indeed functioning properly, let us know the form you are having issues with and we will be happy  to have a look.