What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Please be noted that it is not required to open multiple threads on the same issue. I see that you there are 3 threads including this thread on incomplete payments. We request you to follow-up with http://www.jotform.com/answers/527704 if you have any other questions related to the issue. We are marking this thread as answered.