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waynep1978Asked on March 5, 2015 at 3:21 PM
Jot forms not showing for some reason now. Please help me..Here are some links they go in
https://www.thecreditfirmllc.com/affiliate-partner/
https://www.thecreditfirmllc.com/guarantee/
https://www.thecreditfirmllc.com/disclosure/
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Kiran Support Team LeadReplied on March 5, 2015 at 4:56 PM
As I check your account, I see 4 JotForms and they are accessible using direct links without any issue.
http://www.jotform.us/form/41367453321147
http://www.jotform.us/form/50468128778164
http://www.jotform.us/form/50457291419155
And when I inspect the website code, it appears that the JotForm is not embedded.
Did you make any changes to your website? Please verify if the correct embed code has been used to display the form on your webpage and uploaded the modified files back to the server if any changes were made.
Please let us know if you need any further assistance. We will be happy to help.
Thanks!
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waynep1978Replied on March 5, 2015 at 5:32 PM
They are embedded in sidebar and still embedded like they are suppose to be and have been working fine. The only thing that is different is I added ssl certificate.
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waynep1978Replied on March 5, 2015 at 5:37 PM
Just checked and works fine if not viewed in https. But i need it to view in https
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Kiran Support Team LeadReplied on March 5, 2015 at 5:54 PM
Could you try embedding the JotForm using iframe embed method without checking Secure Form option? You can get the iframe code by following the steps provided in the guide below :
http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code
Let us know if the issue still persists. We will be happy to look into this issue further.
Thanks!