Jot Forms not showing anymore on my website... Why?

  • waynep1978
    Asked on March 5, 2015 at 3:21 PM

    Jot forms not showing for some reason now. Please help me..Here are some links they go in

     

    https://www.thecreditfirmllc.com/affiliate-partner/

    https://www.thecreditfirmllc.com/guarantee/

     

    https://www.thecreditfirmllc.com/disclosure/

     

  • Kiran Support Team Lead
    Replied on March 5, 2015 at 4:56 PM

    As I check your account, I see 4 JotForms and they are accessible using direct links without any issue.

    http://www.jotform.us/form/41367453321147

    http://www.jotform.us/form/50468128778164

    http://www.jotform.us/form/50457291419155

    And when I inspect the website code, it appears that the JotForm is not embedded.

    Jot Forms not showing anymore on my website Screenshot 20

    Did you make any changes to your website? Please verify if the correct embed code has been used to display the form on your webpage and uploaded the modified files back to the server if any changes were made.

    Please let us know if you need any further assistance. We will be happy to help.

    Thanks!

  • waynep1978
    Replied on March 5, 2015 at 5:32 PM

    They are embedded in sidebar and still embedded like they are suppose to be and have been working fine. The only thing that is different is I added ssl certificate.

  • waynep1978
    Replied on March 5, 2015 at 5:37 PM

    Just checked and works fine if not viewed in https. But i need it to view in https

  • Kiran Support Team Lead
    Replied on March 5, 2015 at 5:54 PM

    Could you try embedding the JotForm using iframe embed method without checking Secure Form option? You can get the iframe code by following the steps provided in the guide below :

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Let us know if the issue still persists. We will be happy to look into this issue further.

    Thanks!