What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Jot Forms not showing anymore on my website... Why?

    Asked by waynep1978 on March 05, 2015 at 03:21 PM

    Jot forms not showing for some reason now. Please help me..Here are some links they go in

     

    https://www.thecreditfirmllc.com/affiliate-partner/

    https://www.thecreditfirmllc.com/guarantee/

     

    https://www.thecreditfirmllc.com/disclosure/

     

    Page URL:
    https://www.thecreditfirmllc.com/disclosure/

    www partner href
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    JotForm Support

    Answered by Kiran on March 05, 2015 at 04:56 PM

    As I check your account, I see 4 JotForms and they are accessible using direct links without any issue.

    http://www.jotform.us/form/41367453321147

    http://www.jotform.us/form/50468128778164

    http://www.jotform.us/form/50457291419155

    And when I inspect the website code, it appears that the JotForm is not embedded.

    Did you make any changes to your website? Please verify if the correct embed code has been used to display the form on your webpage and uploaded the modified files back to the server if any changes were made.

    Please let us know if you need any further assistance. We will be happy to help.

    Thanks!

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    Answered by waynep1978 on March 05, 2015 at 05:32 PM

    They are embedded in sidebar and still embedded like they are suppose to be and have been working fine. The only thing that is different is I added ssl certificate.

  • Profile Image

    Answered by waynep1978 on March 05, 2015 at 05:37 PM

    Just checked and works fine if not viewed in https. But i need it to view in https

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    JotForm Support

    Answered by Kiran on March 05, 2015 at 05:54 PM

    Could you try embedding the JotForm using iframe embed method without checking Secure Form option? You can get the iframe code by following the steps provided in the guide below :

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Let us know if the issue still persists. We will be happy to look into this issue further.

    Thanks!