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f4phantom5657Asked on March 5, 2015 at 6:01 PM
I love your product, except I can't keep this form appearing consistently for my page:
http://amicicustomleather.com/free-leather/
Sometimes it's there, and other times it is not. After while, it appears again.
As far as I can tell, the form on the custom order page has not disappeared yet, what's the difference?
http://amicicustomleather.com/custom-orders/
I would seriously consider upgrading my account because I love the designer and ease of use, but I have no confidence. Meanwhile, I'm losing interested customers because they don't see the form.
Please help.
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Elton Support Team LeadReplied on March 5, 2015 at 7:37 PM
Hi,
Your form appears to be working fine here. I have reloaded the page a few times and they continue to appear. I have tried it on Chrome, Firefox and IE.
Screenshots:
Firefox:
Chrome:
IE
I can tell that your form is in good standing. However, if you continue to encounter the problem on your page, I would suggest to re-embed your form using iframe embed code. If the problem is caused by script conflicts, iframe embed should resolve this. https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code
Let us know if you have further questions or if you need further help. Thanks!