- jamesAsked on March 05, 2015 at 06:23 PM
I've been trying to get my forgotten password for over an hour now why am i not getting the email??
- JotForm SupportKiranAnswered on March 05, 2015 at 07:49 PM
I see that the email is in our bounce list and hence you are not receiving emails to this address. I've now removed it from the bounce list and it should be fine now. Please try requesting for a password reset now.
Please get back to us if you need any further assistance. We will be happy to help.