Unable to submit form with conditionally hidden Advanced Color Picker widget.

  • jeraldmartin3
    Asked on March 5, 2015 at 8:33 PM
  • Ashwin JotForm Support
    Replied on March 6, 2015 at 4:06 AM

    Hello jeraldmartin3,

    I'm sorry for the trouble caused to you.

    I did check your form and I am able to replicate the issue you are having. The submit button of form does not seems to work.

    It took quite some time to find out the cause of the issue. It seems that if the "Advanced Color Picker" widget is hidden conditionally, the form cannot be submitted. 

    I am reporting it to our back end team. We will get back to you as soon as we have any update form them. For now, I would suggest you to delete the condition you have added to show the "Advanced Color Picker" widget and that should solve your problem (Widget should actually not be hidden). 

    Thank you!

  • widgets Jotform Support
    Replied on March 6, 2015 at 11:48 AM

    Hi, thank you for letting us know about the issue. This has already been fixed.

    Please make a test and let us know if it works from your end.

    Regards,
    Widget Team

  • heyboer
    Replied on June 4, 2015 at 4:51 PM

    I'm getting the same issue with the Spreadsheet Widget.  If it is hidden conditionally, the form won't submit.
     Hopefully you can find an answer.
  • jonathan
    Replied on June 4, 2015 at 6:02 PM

    @heyboer

    I created a separate thread for your issue here http://www.jotform.com/answers/582438

    We will attend to it shortly.

    Thanks.