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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    When are we required to pay for renewal of our subscription?

    Asked by summershen on March 05, 2015 at 09:17 PM

    If i were to continue the economy package for another month, should i pay for the package exactly on the last day of previous purchase or pay anytime?

    last payment dated till 11.3.15

    if I were to pay on 5.3.15

    will the last date being extended to 11.4.15?

    purchase Day economy subscription renewal
  • Profile Image

    Answered by Ben on March 06, 2015 at 05:15 AM

    As you subscribe to a subscription this is done automatically for you.

    What this means is that you need to (like any other subscription) only authorize the first payment for that subscription and every new one that is made is made in your name by our Payment processor / store.

    If you make a new payment before the date expires you would create a new subscription and have 2 (or more) subscriptions running in the same time.

    This is useful if you have a yearly plan and need to have Economy plan for a month or two, allowing you to not need to cancel the yearly plan.