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    Exported excel file contains no submissions

    Asked by RuudvdO on March 06, 2015 at 08:38 AM

    Hi,

    When going to my submitted forms the download to Excel and CSV funtionality does not work. Excel holds the fields (columns) but not the submitted content.

    Can you please help?

    Thank you in advance!

    Page URL:
    http://form.jotformeu.com/form/50635198065358

    Screenshot
    excel doesn't work work CSV content does not work
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    JotForm Support

    Answered by Welvin on March 06, 2015 at 10:27 AM

    Hi,

    Our apologies for the issue. I can't replicate the problem in your form so it must be a temporary one. Kindly try to download it again and let us know if the problem persists.

    Thank you!