Exported excel file contains no submissions

  • RuudvdO
    Asked on March 6, 2015 at 8:38 AM

    Hi,

    When going to my submitted forms the download to Excel and CSV funtionality does not work. Excel holds the fields (columns) but not the submitted content.

    Can you please help?

    Thank you in advance!

    Jotform Thread 528102 Screenshot
  • Welvin Support Team Lead
    Replied on March 6, 2015 at 10:27 AM

    Hi,

    Our apologies for the issue. I can't replicate the problem in your form so it must be a temporary one. Kindly try to download it again and let us know if the problem persists.

    Thank you!