- ccancinohAsked on March 06, 2015 at 08:39 AM
Cuando presiono descargar el archivo en excel, se descarga en blanco, es de suma importancia la información que necesito
- JotForm SupportWelvinAnswered on March 06, 2015 at 10:40 AM
Our apologies for the problem! I've checked the form and I was able to download and open the excel file without any issues. It must be a temporary problem so kindly try it again and update us here for the result. We will forward the thread to our developers if the same thing will happen.
Please don't forget to clear your forms cache first: http://www.jotform.com/help/229-How-to-Clear-your-Form-Cache.
I look forward to your reply.