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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Blank Excel Document went Exporting Submissions

    Asked by Holidea on March 06, 2015 at 09:45 AM

    Hi Cris,

    Thank you very much, I could prepare my form with your help. Thank you.

    Now I have an other problem:) I can not export to excel the dates from a form. The excel is empty when I open it. Yesterday it was everythink ok with exports.

    Thank you again, you helped me a lot.



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    Answered by Shadae on March 06, 2015 at 10:05 AM

    Hi Eva,

    We have had reports of issue exporting your submissions to Excel. I however did a test on your account and was able to get the file downloaded with the submission data showing.

    Please attempt to download the Excel file again.

    Thank you.