What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Updated form not working

    Asked by NACUMS_org on March 06, 2015 at 12:14 PM

    I had this form working fine, last year  https://secure.jotformpro.com/form/30066974707965

     

    When I updated it for this year, the forms inside of it won't show up.  What am I doing wrong?

    https://secure.jotformpro.com/form/50644826455965

     

    I've tried using both Embedded and IFrame formats.  Neither one allows the form to work.  I've examined my setup in the 2014 form and can't see any difference.  I change date information in the two linked forms and then reinserted them in the master form.  That's all I did.

    Updated secure. href won't
  • Profile Image
    JotForm Support

    Answered by david on March 06, 2015 at 03:59 PM

    Hi,

    I was able to recreate your form using the iFrame embed widget. 

    http://widgets.jotform.com/widget/iframe_embed

    I setup two widgets, one for each form that needed to be embedded and entered their URL's and dimensions in the widget.

    I then set the fields to be shown conditionally and it appears to work:

    Here is my test form to show you it working:

    http://form.jotformpro.com/form/50646619830964

    I would recommend using the iFrame widget if you haven't tried that already, it seems to load and work much better than the HTML field when embedding a form.

    If this still doesn't work for you, let us know and we will be happy to see what else we can do.