Updated form not working

  • NACUMS_org
    Asked on March 6, 2015 at 12:14 PM

    I had this form working fine, last year  https://secure.jotformpro.com/form/30066974707965

     

    When I updated it for this year, the forms inside of it won't show up.  What am I doing wrong?

    https://secure.jotformpro.com/form/50644826455965

     

    I've tried using both Embedded and IFrame formats.  Neither one allows the form to work.  I've examined my setup in the 2014 form and can't see any difference.  I change date information in the two linked forms and then reinserted them in the master form.  That's all I did.

  • David JotForm Support
    Replied on March 6, 2015 at 3:59 PM

    Hi,

    I was able to recreate your form using the iFrame embed widget. 

    http://widgets.jotform.com/widget/iframe_embed

    Updated form not working Image 1 Screenshot 40

    I setup two widgets, one for each form that needed to be embedded and entered their URL's and dimensions in the widget.

    I then set the fields to be shown conditionally and it appears to work:

    Updated form not working Image 2 Screenshot 51

    Updated form not working Image 3 Screenshot 62

    Here is my test form to show you it working:

    http://form.jotformpro.com/form/50646619830964

    I would recommend using the iFrame widget if you haven't tried that already, it seems to load and work much better than the HTML field when embedding a form.

    If this still doesn't work for you, let us know and we will be happy to see what else we can do.