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    Excel files are being downloaded blank. Urgent!

    Asked by ccancinoh on March 06, 2015 at 12:51 PM

    Exporto la información de mis formularios a un excel, y el archivo se descarga en blanco, he intentado toda la mañana y no he tenido éxito, necesito con suma urgencia rescatar los documentos!!!!!!


    Ayuda porfavor..





    Necesito urgente los dos excel completos de esos dos formularios, si pueden obtenerlos, les ruego me los envien ccancinoh@uc.cl



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    JotForm Support Manager

    Answered by Jeanette on March 06, 2015 at 02:31 PM

    Pude bajar los Excel sin ningun problema, harías bien si reseteas tu navegador pues podría haber un problema. Para ayudarte, he bajado los archivos por tí y te los envié via email


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    Answered by alp_deniz on March 09, 2015 at 11:44 PM


    The problem has been resolved recently. Please accept our apologies for any inconvenience.

    Kind regards