What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I'd like to add a unique sequential number to bug tracking submissions. How?

    Asked by mike fleuette  on March 06, 2015 at 01:16 PM

    Is there any way to:

    1. create a sequential number associated with a field in a form

    2. Increment that number for each submission

    3. display the sequence in a read-only field on the form.

    4. add sequence to confirmation letter subject ("Thank you for submitting a bug - refer to bug #xxx in future correspondence")

    Purpose is to provide a common shorthand for responding to reported issues

     

    Thank you!

    Submissions tracking unique create 3 read-only read-only field
  • Profile Image

    Answered by Sean on March 06, 2015 at 03:02 PM

    I am working on this at the moment. I will provide an update soon. 

    Regards

  • Profile Image

    Answered by Sean on March 06, 2015 at 03:08 PM

    I believe our Submissions Counter Widget along with the Form Calculation widget could assist in this situation. 

    The submission counter widget automatically increments for every submission. You can use the Form Calculation Widget to add the submission count to a higher number (eg 10000000) so that a more realistic ticket number is being developed (10000049).

    I am currently testing this theory to see if will work. I will provide an update on it soon.



  • Profile Image

    Answered by Sean on March 06, 2015 at 06:20 PM

    I am afraid my suggested resolution provided above did not pan out as planned.

    Would you like to use the Submission Number instead? This is a number that increments automatically and it cannot be changed. It will not be displayed on the form but it will be generated for every submissions made to the form.

    You can add this field to your notification email by simply selecting it from the Form Field menu in the notification window.



    Can this option work for you? Please advise.

    Thanks