Where did my form Personality Quiz dissapper to?

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    carsonmediamarketing
    Asked on March 06, 2015 at 01:37 PM

    This is the second time I have created a form and it dissappears?  I am getting the notification when it filled out but I can't find the form to edit it.  Thanks for your help.

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    david
    Answered on March 06, 2015 at 03:16 PM

    Hi,

    I tried checking your site for the personality test form and I am unable to find it.  Usually when you create a form and it does not show up in your account, it was created with a "Guest" account while you are not logged in.  We can move these forms to your registered account if you would like.  All we need to know is the form ID# or a link to the form.  Unfortunately I was unable to find it in your page.  Just let us know a link to the form or where it is embedded and we will see what we can do.

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    carsonmediamarketing
    Answered on March 06, 2015 at 03:23 PM

    I gave you the link already.  Its right above your comments.  I just clicked on it and it took me directly to the form.  Here is the form ID#:  50172336711144

     

    Thank you.

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    david
    Answered on March 06, 2015 at 03:25 PM

    Sorry about that, it wasn't loading for me in your page.  The form was indeed under a "Guest" account.  I have moved it to your registered account.  Let us know if there is anything else we can help you with and we will be happy to do so.

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    carsonmediamarketing
    Answered on March 06, 2015 at 03:31 PM

    Thank you very much.  I guess I have to make sure I'm logged in is that what you are saying?

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    Carina
    Answered on March 06, 2015 at 05:15 PM

    Yes, it is very important to make sure you are logged in while creating forms, else they will be saved under a guest account and it will create future difficulties in accessing and editing the form/submissions. 

    If you need further support please let us know.